Rob has been fundamental to developing new approaches and practices for bilingual design across Wales. He has been a big part of work across Wales to improve user experiences for people who access services in Welsh or English.

Rob has worked across many projects during his time at CDPS and he always champions users and the user needs. He expertly balances the needs of the users with business requirements and project constraints, ensuring that we consistently deliver value.

Rob works to an exceptionally high standard and is a very trusted member of the team. Much of our work involves collaboration and influence across complex stakeholder groups and I have been confident in his ability to represent CDPS and champion best practice across a wide range of people, including senior policy officials, decision makers and practitioners.