Training people at a UN Agency to write for their new intranet

Christine Cawthorne is an experienced content strategist, mentor and trainer. She has trained thousands of people at GOV.UK and talks about training people to write for a UN Agency’s new intranet. Christine shares her approach of doing a training needs analysis, tailoring training to suit varying levels of experience, delivering training and measuring the impact and outcomes of training. This episode has plenty of real life examples and practical advice.

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A conversation with

Christine Cawthorne

Content strategist and trainer, Crocstar

Christine Cawthorne is a content strategist with a background in journalism at the BBC, Yahoo and AOL. In 2008 she set up her content agency Crocstar, to help public sector and non-profits with their content. She joined Government Digital Service in 2013 and trained thousands of people how to understand user needs, write in clearer language and use the GOV.UK style guide. As well as giving training, Christine mentors content designers at all stages of their careers.

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